Shipping policy
Shipping Policy
Last Updated: 04/09/2026
At Levyza, we aim to make your shopping experience simple and transparent. Please read the information below regarding order processing, delivery times and shipping.
1. Order Processing
Orders are usually processed within 1–3 business days after payment has been successfully confirmed.
During promotional periods, holidays or periods of high demand, processing may take slightly longer.
2. Delivery Times
Estimated delivery time for the United States: 7–15 business days.
This is an estimated delivery time and is not guaranteed. Actual delivery times may vary depending on the destination, carrier and other circumstances outside our control.
3. Shipping Costs
We are pleased to offer FREE standard shipping on all orders within the United States.
No minimum purchase is required.
4. Order Tracking
When tracking information is available, we will send the tracking details to the email address provided during checkout.
Please note that tracking information may take several business days to become active after the order has been shipped.
5. Delays
Delivery may occasionally be delayed due to circumstances beyond our reasonable control, including carrier delays, severe weather, public holidays, strikes, high shipping volumes, or incorrect delivery information.
A delay in tracking updates does not necessarily mean that an order has been lost.
6. Incorrect Delivery Information
Customers are responsible for providing accurate and complete delivery information.
If an order is returned because of an incorrect or incomplete address provided by the customer, additional shipping costs may apply to resend the order.
7. Lost, Missing or Damaged Orders
If your order has not arrived within a reasonable period after the estimated delivery timeframe, please contact us at wendersonoliveiraart@gmail.com
If your package arrives damaged or you receive the wrong product, please contact us as soon as possible and provide your order number and photographs.
8. Delivery Estimates
Delivery estimates shown on our website are provided for guidance only and should not be interpreted as guaranteed delivery dates.
9. Contact Us
If you have questions about shipping or your order, please contact:
Levyza
Email: wendersonoliveiraart@gmail.com