PAYMENT POLICY

Levyza aims to provide secure, transparent, and convenient payment options for customers in the markets we serve.

1. Available Payment Methods

Available payment methods will be displayed during checkout.

Depending on the customer's country and our payment providers, available options may include:

  • Credit cards;
  • Debit cards;
  • PayPal;
  • Digital wallets;
  • Local payment methods;
  • Other payment methods made available through our payment providers.

Payment options may vary depending on the customer's country, currency, and location.

2. Payment Processing

Payments may be processed by specialised third-party payment providers.

When payment is processed directly by a payment provider, Levyza may not have access to the customer's complete card details.

3. Order Confirmation

An order will be considered confirmed once payment has been successfully authorised and any necessary validation has been completed.

A confirmation email may be sent to the email address provided during checkout.

4. Declined Payments

If a payment is declined by the bank, card issuer, or payment provider, the customer may try another available payment method.

Levyza does not control payment authorisation decisions made by banks or financial institutions.

5. Currency and Charges

Depending on the customer's location and website settings, prices may be displayed in different currencies.

Currency conversions made by banks, card issuers, or financial institutions may use their own exchange rates and fees.

6. Payment Security

Levyza uses specialised payment platforms and service providers to help protect payment transactions.

For security reasons, customers should never send their card PIN, passwords, security codes, or other banking credentials through customer support channels.

7. Refunds

Approved refunds will be processed in accordance with our Returns & Refund Policy and the procedures of the payment method originally used.

The time required for a refund to appear in the customer's account may vary depending on the bank, card issuer, or payment provider.